Elena turned up to Melbourne Airport ready to catch her $453 flight... then Qantas made a frustrating change
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Elena turned up to Melbourne Airport ready to catch her $453 flight... then Qantas made a frustrating change


… left customer service, encouraged to buy something to eat or drink … before departure. With no spare aircraft available, the airline arranged a … .5 hours.  She called on airlines and policymakers to recognise how …

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